Archaeology and Sustainability. Model of operationalization of Complexity

We are living an epochal change with an unknown outcome. Shaping this outcome is the challenge that arises. It is a challenge for everyone, because it is a complex challenge, involving every sphere of human activity. The stakes are high - democracy, respect and global understanding, human rights, social justice, equality – and all could be lost through bad decision-making. In this context, the specific challenge of Science is to inform this decision making process with its analysis, considerations and results within a real search for a common good. We embrace here this responsibility by providing the conceptual links between cultural heritage (and its management) with the overall human activities related with development: from economics to inter-culturalism, from tourism to global understanding. By adopting the paradigm of complexity, it is possible to clearly recognize these links. By operationalise it, the contribution of cultural heritage within human development in a post- multicultural world becomes effective. The present work contains our original contribution in this context, that is, a model of operationalisation of complexity within cultural heritage management and a definition for cultural heritage quality management.