Assuring organisational resilience with lean Scenario-Driven Exercises

Mils Hills

Research output: Contribution to JournalArticlepeer-review


Purpose This paper draws on the author’s background testing resilience in ‘no fail’ organisations at the heart of UK government. The paper outlines a lean approach to high impact training for strategic leaders, achieved in the form of low-cost exercises and harnessed to build resilience by surfacing risks, engaging with options and modelling decision outcomes. Repeated rehearsal of crisis and risk management responses grows organisational resilience and human capacity and reduces reputational, legal, operational and other costs. Design/methodology/approach The methodology employed (Scenario-Driven Exercises, or SDE) is described for the first time in the open literature. Findings Approaches such as Scenario-Driven Exercises (SDE) build strategic resilience through effective training and learning, focussing on the fundamental priorities of strategic delivery, reputation and crisis management through avoiding and reacting to challenging circumstances. Practical implications By being targeted at probing and gaming participants’ taking of decisions and logic of analysing available information, the use of frugal scenario-driven exercises can provide substantial value in organisations where robust testing is welcomed and its findings implemented. Originality/value Scenario-Driven Exercises, or SDE are described for the first time in the open literature.
Original languageEnglish
Pages (from-to)37-49
Number of pages13
JournalInternational Journal of Emergency Services
Issue number1
Publication statusPublished - 13 Jul 2015


  • Business continuity
  • resilience
  • exercises
  • lean approaches
  • scenario-driven exercises
  • SDE
  • F-DREx


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