From familiar faces to family: staff and resident relationships in long-term care

Sarah L Canham, Lupin Battersby, Mei Lan Fang, Judith Sixsmith, Ryan Woolrych, Andrew Sixsmith

Research output: Contribution to JournalArticle

Abstract

Objective: Long-term care (LTC) facilities are increasingly intent on creating a “homelike” atmosphere for residents. Although residential staff are integral to the construction of a home within LTC settings, their perceptions have been relatively absent from the literature. Method: Thirty-two LTC staff participants were interviewed about their experiences and perceptions of the physical environment and conceptualizations of home, and thematic analyses were conducted. Results: An overarching category—interpersonal relationships—emerged from our analyses emphasizing the importance of relationships in creating a homelike environment within institutional settings. Sub-themes that inform our understanding include the following: (a) Staff members’ perceptions of home; (b) “Their second home”: Adjustment to and familiarity in LTC; and (c) “We become family”: Relationality makes a home. Discussion: The study provides evidence to inform current policies and practices in LTC. Specifically, enough time and space should be given.
Original languageEnglish
Pages (from-to)842-857
Number of pages16
JournalJournal of Aging and Health
Volume29
Issue number5
Early online date22 Apr 2016
DOIs
Publication statusE-pub ahead of print - 22 Apr 2016

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resident
staff
second home
evidence
experience

Keywords

  • Caregiving
  • interpersonal relationships
  • nursing homes
  • gerontology

Cite this

Canham, S. L., Battersby, L., Fang, M. L., Sixsmith, J., Woolrych, R., & Sixsmith, A. (2016). From familiar faces to family: staff and resident relationships in long-term care. Journal of Aging and Health, 29(5), 842-857. https://doi.org/10.1177/0898264316645550
Canham, Sarah L ; Battersby, Lupin ; Fang, Mei Lan ; Sixsmith, Judith ; Woolrych, Ryan ; Sixsmith, Andrew. / From familiar faces to family: staff and resident relationships in long-term care. In: Journal of Aging and Health. 2016 ; Vol. 29, No. 5. pp. 842-857.
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Canham, SL, Battersby, L, Fang, ML, Sixsmith, J, Woolrych, R & Sixsmith, A 2016, 'From familiar faces to family: staff and resident relationships in long-term care', Journal of Aging and Health, vol. 29, no. 5, pp. 842-857. https://doi.org/10.1177/0898264316645550

From familiar faces to family: staff and resident relationships in long-term care. / Canham, Sarah L; Battersby, Lupin; Fang, Mei Lan; Sixsmith, Judith; Woolrych, Ryan; Sixsmith, Andrew.

In: Journal of Aging and Health, Vol. 29, No. 5, 22.04.2016, p. 842-857.

Research output: Contribution to JournalArticle

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AU - Battersby, Lupin

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AU - Sixsmith, Andrew

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AB - Objective: Long-term care (LTC) facilities are increasingly intent on creating a “homelike” atmosphere for residents. Although residential staff are integral to the construction of a home within LTC settings, their perceptions have been relatively absent from the literature. Method: Thirty-two LTC staff participants were interviewed about their experiences and perceptions of the physical environment and conceptualizations of home, and thematic analyses were conducted. Results: An overarching category—interpersonal relationships—emerged from our analyses emphasizing the importance of relationships in creating a homelike environment within institutional settings. Sub-themes that inform our understanding include the following: (a) Staff members’ perceptions of home; (b) “Their second home”: Adjustment to and familiarity in LTC; and (c) “We become family”: Relationality makes a home. Discussion: The study provides evidence to inform current policies and practices in LTC. Specifically, enough time and space should be given.

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Canham SL, Battersby L, Fang ML, Sixsmith J, Woolrych R, Sixsmith A. From familiar faces to family: staff and resident relationships in long-term care. Journal of Aging and Health. 2016 Apr 22;29(5):842-857. https://doi.org/10.1177/0898264316645550