Identifying Innovation During the COVID-19 Crisis in the East Midlands Special Operations Unit (EMSOU)

The COVID 19 pandemic is a global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). In March 2020, the UK went into lockdown following Governmental directives, which instigated rapid organisational change to maintain operational performance and functionality. The East Midlands Special Operations Unit (EMSOU) is aware that its workforce has made many changes and adaptions to their working practices and are keen to capture these innovations and learning for the future. This report outlines key changes implemented in the context of the COVID-19 crisis, perceptions from staff on such changes and key themes underpinning adaptions to inform organisational strategies.