Fingerprint
Dive into the research topics of 'Improving organisational responsiveness through CRM – the dynamics of strategy, information systems, and staff empowerment'. Together they form a unique fingerprint.- Sort by
- Weight
- Alphabetically
Improving organisational responsiveness through CRM – the dynamics of strategy, information systems, and staff empowerment
Luciano Batista, Maureen Meadows, Sally Dibb, Matthew Hinton, Mathew Analogbei
Research output: Contribution to Book/Report › Chapter › peer-review