The Effects of Rest Quality, Anxiety and Exhaustion on Flight Attendants Flying Internationally

This study is a descriptive correlation survey to identify the rest quality, exhaustion, and anxiety of international flight attendants of large airlines, and to identify factors influencing agitation. As a result of the study, the demographic variables that had a significant effect on job-related anxiety such as gender, rank, flight-time per month, health supplements, and sleep-inducing drugs were considered. Agitation and rest quality showed a negative relationship (r=-.49, p<.001), while exhaustion showed a positive relationship (r=.53, p<.001). As a result of the regression analysis, the variables that had a significant effect on agitation were exhaustion, the use of sleep-inducing drugs, gender, and rest quality, which were at 46.7%. Through the results of this study, it was confirmed that rest quality and exhaustion are important causes of agitation for the cabin crew.