Victim Satisfaction Annual Report 2017/18

Kathryn Cahalin; Matthew Callender; Berni Doran

Victim Satisfaction Annual Report 2017/18

Kathryn Cahalin, Matthew Callender, Berni Doran

Institute for Public Safety, Crime & Justice

Research output: Book/Report › Commissioned Report

Abstract

In the period Oct-Mar 2017/18, 1,022 surveys were conducted with victims of anti-social behaviour, vehicle crime, burglary, violence and hate crime. This report explores the satisfaction levels of these groups, in relation to five key areas of service: ease of contact, action taken, being kept informed of progress, treatment by officers and staff and overall service.

Original language	English
Commissioning body	Northamptonshire OPCC
Number of pages	46
Publication status	Accepted/In press - 16 Aug 2018

Keywords

Victim
Antisocial behaviour
Vehicle crime
Burglary
Violence
Hate crime

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Cite this

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AU - Doran, Berni

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AB - In the period Oct-Mar 2017/18, 1,022 surveys were conducted with victims of anti-social behaviour, vehicle crime, burglary, violence and hate crime. This report explores the satisfaction levels of these groups, in relation to five key areas of service: ease of contact, action taken, being kept informed of progress, treatment by officers and staff and overall service.

KW - Victim

KW - Antisocial behaviour

KW - Vehicle crime

KW - Burglary

KW - Violence

KW - Hate crime

M3 - Commissioned Report

BT - Victim Satisfaction Annual Report 2017/18

ER -

Victim Satisfaction Annual Report 2017/18

Abstract

Keywords

UN SDGs

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