Abstract
Victims’ Voice report of the Northamptonshire Victims’ Commissioner – September 2013
Voice
In September 2013, the Victims’ Voice report of the Northamptonshire Victims’ Commissioner was published by the Northants OPCC:
Victims’ Voice report of the Northamptonshire Victims’ Commissioner (Full report)
The work of Victims’ Voice was shaped by what victims identify themselves as priorities.
Areas of focus included:
developing new ways of genuinely engaging with victims across policing and criminal justice services as a whole, and of giving victims a voice going forward that is heard loud and clear by all agencies;
analysing how well the needs, priorities and experiences of victims are understood, and to develop better ways of building richer understandings;
ensuring that the needs, priorities and experiences of victims are taken seriously and acted upon to:
– develop excellent service for victims across the criminal justice system;
– drive a faster and more victim-friendly courts system;
– make things coordinated, coherent and cohesive for victims, so that they are not just passed from one professional or agency to another;
– strengthen the support services available to victims, and ensure they meet their needs and priorities;
– build the trust of victims to report their victimisation and access services.
championing restorative justice approaches, whilst ensuring that these are geared to meeting the needs of victims and are fully shaped by their wishes;
considering as part of the approach to Victims’ Voice the special needs and priorities of vulnerable victims.
The report made recommendations including:
further research to engage victims to help ‘see things through their eyes’
new approaches to seeking feedback on services provided by the police
a process to get regular feedback in respect of victims and witnesses experiences of the courts
a review by the Police and Crime Commissioner of how well the needs of diverse communities are met across the county
Voice
In September 2013, the Victims’ Voice report of the Northamptonshire Victims’ Commissioner was published by the Northants OPCC:
Victims’ Voice report of the Northamptonshire Victims’ Commissioner (Full report)
The work of Victims’ Voice was shaped by what victims identify themselves as priorities.
Areas of focus included:
developing new ways of genuinely engaging with victims across policing and criminal justice services as a whole, and of giving victims a voice going forward that is heard loud and clear by all agencies;
analysing how well the needs, priorities and experiences of victims are understood, and to develop better ways of building richer understandings;
ensuring that the needs, priorities and experiences of victims are taken seriously and acted upon to:
– develop excellent service for victims across the criminal justice system;
– drive a faster and more victim-friendly courts system;
– make things coordinated, coherent and cohesive for victims, so that they are not just passed from one professional or agency to another;
– strengthen the support services available to victims, and ensure they meet their needs and priorities;
– build the trust of victims to report their victimisation and access services.
championing restorative justice approaches, whilst ensuring that these are geared to meeting the needs of victims and are fully shaped by their wishes;
considering as part of the approach to Victims’ Voice the special needs and priorities of vulnerable victims.
The report made recommendations including:
further research to engage victims to help ‘see things through their eyes’
new approaches to seeking feedback on services provided by the police
a process to get regular feedback in respect of victims and witnesses experiences of the courts
a review by the Police and Crime Commissioner of how well the needs of diverse communities are met across the county
| Original language | English |
|---|---|
| Commissioning body | Northamptonshire OPCC |
| Publication status | Published - 2013 |
