Yale University and the Impact of Future-Oriented Leadership During the Covid Pandemic

Chichi Ezenwa; Alfred Akakpo

doi:10.1007/978-3-031-55956-3_4

Yale University and the Impact of Future-Oriented Leadership During the Covid Pandemic

Chichi Ezenwa
, Alfred Akakpo

Business Systems & Operations

Research output: Contribution to Book/Report › Chapter › peer-review

Abstract

This case study explores futures thinking and organizational policies in higher education with a specific focus on Yale University. The aim of the study was to analyze and discuss Yale University’s experience in using foresight to plan and adapt to the needs of a “new future” in higher education stemming from the Covid-19 pandemic. It was found that Yale University successfully: (1) conducted scenario-building for long-term strategic planning; (2) used AI-driven software (including chatbots) as a strategic tool to improve online learning; and (3) developed organizational policies to institutionalize and sustain new learning strategies and new employee roles to support these strategies. This case chapter concludes with a discussion of the implications for the use of foresight and futures thinking across higher education more broadly.

Original language	English
Title of host publication	Chapter in Futures Thinking and Organizational Policy
Subtitle of host publication	Case Studies for Managing Rapid Change in Social Media, Shift in Wealth and Government Instability
Editors	Deborah A Schreiber, Zane L. Berge
Publisher	Palgrave Macmillan-US
Chapter	4
Pages	79-107
Number of pages	29
Volume	2
ISBN (Electronic)	978-3-031-55956-3
ISBN (Print)	978-3-031-55955-6
DOIs	https://doi.org/10.1007/978-3-031-55956-3_4
Publication status	Published - 2 Jun 2024

Bibliographical note

Keywords

Future-oriented leadership
Futures Thinking
Organizational policies
Covid pandemic
Yale University

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10.1007/978-3-031-55956-3_4

Ezenwa_et_al_2024_Yale_University_and_the_Impact_of_Future-Oriented_Leadership_During_the_Covid_PandemicAccepted author manuscript, 421 KB

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Ezenwa, C., & Akakpo, A. (2024). Yale University and the Impact of Future-Oriented Leadership During the Covid Pandemic. In D. A. Schreiber, & Z. L. Berge (Eds.), Chapter in Futures Thinking and Organizational Policy: Case Studies for Managing Rapid Change in Social Media, Shift in Wealth and Government Instability (Vol. 2, pp. 79-107). Palgrave Macmillan-US. https://doi.org/10.1007/978-3-031-55956-3_4

Ezenwa, Chichi ; Akakpo, Alfred. / Yale University and the Impact of Future-Oriented Leadership During the Covid Pandemic. Chapter in Futures Thinking and Organizational Policy: Case Studies for Managing Rapid Change in Social Media, Shift in Wealth and Government Instability. editor / Deborah A Schreiber ; Zane L. Berge. Vol. 2 Palgrave Macmillan-US, 2024. pp. 79-107

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Ezenwa, C & Akakpo, A 2024, Yale University and the Impact of Future-Oriented Leadership During the Covid Pandemic. in DA Schreiber & ZL Berge (eds), Chapter in Futures Thinking and Organizational Policy: Case Studies for Managing Rapid Change in Social Media, Shift in Wealth and Government Instability. vol. 2, Palgrave Macmillan-US, pp. 79-107. https://doi.org/10.1007/978-3-031-55956-3_4

Yale University and the Impact of Future-Oriented Leadership During the Covid Pandemic. / Ezenwa, Chichi; Akakpo, Alfred.
Chapter in Futures Thinking and Organizational Policy: Case Studies for Managing Rapid Change in Social Media, Shift in Wealth and Government Instability. ed. / Deborah A Schreiber; Zane L. Berge. Vol. 2 Palgrave Macmillan-US, 2024. p. 79-107.

Research output: Contribution to Book/Report › Chapter › peer-review

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T1 - Yale University and the Impact of Future-Oriented Leadership During the Covid Pandemic

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AB - This case study explores futures thinking and organizational policies in higher education with a specific focus on Yale University. The aim of the study was to analyze and discuss Yale University’s experience in using foresight to plan and adapt to the needs of a “new future” in higher education stemming from the Covid-19 pandemic. It was found that Yale University successfully: (1) conducted scenario-building for long-term strategic planning; (2) used AI-driven software (including chatbots) as a strategic tool to improve online learning; and (3) developed organizational policies to institutionalize and sustain new learning strategies and new employee roles to support these strategies. This case chapter concludes with a discussion of the implications for the use of foresight and futures thinking across higher education more broadly.

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Ezenwa C, Akakpo A. Yale University and the Impact of Future-Oriented Leadership During the Covid Pandemic. In Schreiber DA, Berge ZL, editors, Chapter in Futures Thinking and Organizational Policy: Case Studies for Managing Rapid Change in Social Media, Shift in Wealth and Government Instability. Vol. 2. Palgrave Macmillan-US. 2024. p. 79-107 doi: 10.1007/978-3-031-55956-3_4

Yale University and the Impact of Future-Oriented Leadership During the Covid Pandemic

Abstract

Bibliographical note

Keywords

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