“The recession has passed but the effects are still with Us”: Employment, work organization and employee experiences of work in post-crisis Indian BPO

Chandrima Roy; Dora Scholarios; Phil Taylor

doi:10.1007/978-981-10-3491-6_4

“The recession has passed but the effects are still with Us”: Employment, work organization and employee experiences of work in post-crisis Indian BPO

Chandrima Roy, Dora Scholarios, Phil Taylor

Human Resource Mgmt & Organisational Behaviour

Research output: Contribution to Book/Report › Chapter › peer-review

Original language	English
Title of host publication	Critical Perspectives on Work and Employment in Globalizing India
Publisher	Springer Singapore
Pages	57-80
Number of pages	24
ISBN (Print)	9789811034916
DOIs	https://doi.org/10.1007/978-981-10-3491-6_4
Publication status	Published - 1 Jan 2017

Publication series

Name	Critical Perspectives on Work and Employment in Globalizing India

Keywords

Financial crisis
Global value chains
Indian BPO
Lean
Offshoring
Work intensification

Access to Document

10.1007/978-981-10-3491-6_4

Cite this

Roy, C., Scholarios, D., & Taylor, P. (2017). “The recession has passed but the effects are still with Us”: Employment, work organization and employee experiences of work in post-crisis Indian BPO. In Critical Perspectives on Work and Employment in Globalizing India (pp. 57-80). (Critical Perspectives on Work and Employment in Globalizing India). Springer Singapore. https://doi.org/10.1007/978-981-10-3491-6_4

Roy, Chandrima ; Scholarios, Dora ; Taylor, Phil. / “The recession has passed but the effects are still with Us”: Employment, work organization and employee experiences of work in post-crisis Indian BPO. Critical Perspectives on Work and Employment in Globalizing India. Springer Singapore, 2017. pp. 57-80 (Critical Perspectives on Work and Employment in Globalizing India).

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Roy, C, Scholarios, D & Taylor, P 2017, “The recession has passed but the effects are still with Us”: Employment, work organization and employee experiences of work in post-crisis Indian BPO. in Critical Perspectives on Work and Employment in Globalizing India. Critical Perspectives on Work and Employment in Globalizing India, Springer Singapore, pp. 57-80. https://doi.org/10.1007/978-981-10-3491-6_4

“The recession has passed but the effects are still with Us”: Employment, work organization and employee experiences of work in post-crisis Indian BPO. / Roy, Chandrima; Scholarios, Dora; Taylor, Phil.
Critical Perspectives on Work and Employment in Globalizing India. Springer Singapore, 2017. p. 57-80 (Critical Perspectives on Work and Employment in Globalizing India).

Research output: Contribution to Book/Report › Chapter › peer-review

TY - CHAP

T1 - “The recession has passed but the effects are still with Us”: Employment, work organization and employee experiences of work in post-crisis Indian BPO

AU - Roy, Chandrima

AU - Scholarios, Dora

AU - Taylor, Phil

PY - 2017/1/1

Y1 - 2017/1/1

KW - Financial crisis

KW - Global value chains

KW - Indian BPO

KW - Lean

KW - Offshoring

KW - Work intensification

UR - http://www.mendeley.com/research/recession-passed-effects-still-employment-work-organization-employee-experiences-work-postcrisis-ind

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T3 - Critical Perspectives on Work and Employment in Globalizing India

SP - 57

EP - 80

BT - Critical Perspectives on Work and Employment in Globalizing India

PB - Springer Singapore

ER -

Roy C, Scholarios D, Taylor P. “The recession has passed but the effects are still with Us”: Employment, work organization and employee experiences of work in post-crisis Indian BPO. In Critical Perspectives on Work and Employment in Globalizing India. Springer Singapore. 2017. p. 57-80. (Critical Perspectives on Work and Employment in Globalizing India). doi: 10.1007/978-981-10-3491-6_4

“The recession has passed but the effects are still with Us”: Employment, work organization and employee experiences of work in post-crisis Indian BPO

Publication series

Keywords

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