Plurilingual communication in healthcare. Interlinguistic and intercultural mediation

Activity: Academic Talks or PresentationsConference Presentation


Using a corpus of mediated interactions in Italian medical settings, particular regard is given to the effectiveness of mediation in giving voice to cultural diversity in the interaction. The term Interpreter-mediated interaction is used to refer to triadic interaction involving an interpreter as the third party in a communication process between individuals who do not share a common language.
While most research on mediation analyses triadic exchanges between a doctor, a migrant patient and an interpreter-mediator, in the interactions analysed in this presentation the triadic format alternates with dyadic sequences from which one of the participants is temporally excluded.
Although the positive impact of dyadic sequences for the quality of multilingual communication in healthcare settings is acknowledged, in this presentation argues for the important function of the mediator also in medical encounters where healthcare staff and migrant patients can communicate directly.
Period28 Jun 2023
Event titleUON Research Conference 2023: University of Northampton’s 2023 Annual Research Conference
Event typeConference
LocationNorthampton, United KingdomShow on map
Degree of RecognitionNational